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Help & Support

Here at Morthyng we pride ourselves on the availability and quality of support for ALL our learners on programme from the very beginning right through to the end. It is vitally important that support is available at all times, not only enabling achievement and progression on our courses but most importantly that every Learner has a positive experience.

 

Initial Interview

Our dedicated Recruitment Team can offer an initial interview Monday to Friday at a time to suit your child. The interview is nothing for them to worry about, it is just an informal chat to make sure that they are wanting the right course and at the right level to suit their needs which will help to ensure they can progress towards their end goal. During the interview we will discuss what they have achieved previously, whether the end goal is Apprenticeship, Employment or Further Education and what is needed to do to get them there. At this this point we will also supply a Bursary application pack to be brought home for completion.

 

Induction

On the first day our Recruitment Team will take your child through an induction which will include; a tour of the premises, an overview of our policies and procedures, what support is available and how to access it and what to expect from their time with us at Morthyng. We will also check and support in the completion of the bursary application if needed which will have been given to them on the initial interview.

 

Student Support Officer

Every Learner at Morthyng is assigned a dedicated Student Support Officer who will take them through the whole journey from the first day on programme right through to the last. The key role of the Student Support Officer is to give guidance and support outside the normal course activities, enabling your child to receive bespoke support tailored around their individual needs. The Student Support Officer will help and support in all aspects of the learning experience to ensure your child has a positive experience and progress into their goals.

 

Signposting

We will do our upmost to make sure your child is on the correct course, on the rare occasion we are unable to offer the route most suited, we will help to signpost to a provider who can!

 

External Agencies

We have a wide range of external agencies available who can offer bespoke support for just about any situation that arises throughout your child’s time with us. Whatever their individual needs, we will ensure the best support available is accessed to enable them continue to achieve and progress both on and off the course.